Communication series 4 November 29, 2020wefru 1 Created on November 28, 2020 By wefru Communication Series 4 TEST YOUR BROAD SKILLS 1 / 10 31. The communication cycle, the process of re translation of signals into ideas is called encoding. decoding. response. feedback. 2 / 10 32. A memo is an example for internal communication. external communication. lateral communication. Written communication. 3 / 10 33. Informal communication is otherwise known as ______________ communication. grapevine. lateral. visual. horizontal. 4 / 10 34. The inside address is typed ______________ right hand side. left hand side. right hand bottom. last. 5 / 10 35. Good punctuation will not involve ______________ rereading. ambiguity. both. misunderstanding. 6 / 10 36. Information about its products is ______________ information. external. internal. planning. deciding. 7 / 10 37. Warning can be ______________ general or specific specific. particular. Completely general. 8 / 10 38. ______________ may be less important for small business letter-writing. telephone. e-mail. fax. 9 / 10 39. ______________ is the process of arriving at agreement through consultation consensus. horizontal. vertical. upward. 10 / 10 40. The letter of acknowledgement ______________ provides a record. shows courtesy. avoids misunderstanding. serves all the above purposes. Your score isThe average score is 40% LinkedIn Facebook Twitter VKontakte 0% Restart quiz